Towards the Perfect Infrastructure for Usability Testing on Mobile Devices

Rudy Schusteritsch
Carolyn Wei
Mark LaRosa
CHI '07 extended abstracts on Human factors in computing systems, ACM Press, New York, NY, USA (2007), pp. 1839-1844
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Abstract

In this paper, we describe various setups that allow
usability professionals to conduct effective user studies
on mobile devices. We describe the factors relevant
when building a solution for mobile device observation
and the various designs we worked with in the Google
user experience research environment as we iterated to
meet changing study needs. We highlight a novel setup
that is fully portable, can be used in a usability lab as
well as in the field, accommodates a large variety of
different mobile devices, and allows for live observation
by product teams around the world.