Focus on the user and all else will follow - that's Google's #1 "Thing We Know to
be True." In this talk, the Google Crisis Response user research team shares the
key findings from field research in four countries. We went to Brazil, Indonesia,
Mexico, and the Philippines to interview users in their homes about how they
respond to crises that range from floods to landslides. We want to share those
stories with you at ICCM so we can all focus on the user.