UX management: current and future trends
Venue
CHI'13 Extended Abstracts on Human Factors in Computing Systems, ACM (2013), pp. 2413-2418
Publication Year
2013
Authors
Janice A. Rohn, Kathy Baxter, Catherine Courage, Janaki Kumar, Carola Fellenz Thompson, Steve Rogers
BibTeX
Abstract
User Experience (UX) leaders and managers are required to continually adapt to
changes in: organizational strategies and re-structuring, resources, technology,
economic pressures, and other factors. Simultaneously, more companies are realizing
that they need UX expertise to ensure that they are competitive in today's
marketplace. This panel is comprised of UX leaders who have created strategies and
tactics to succeed both in spite of and with the aid of the past and current
trends. The panel will focus on the current trends, what strategies and tactics
have and have not worked in addressing these trends, and also discuss which future
trends they think will impact UX departments, companies, and the field, and how
they are preparing for these future trends. The panel will be of interest to
managers, practitioners and those who work closely with these teams, including
developers, project managers, market researchers, test managers, and executives.
