Response to the reviews on Bargas-Avila et al. (2009) Intranet Satisfaction Questionnaire:
Development and Validation of a Questionnaire to Measure User Satisfaction with the
Intranet
This article contains the response to the reviews regarding the development and
validation of the Intranet Satisfaction Questionnaire (ISQ), which measures user
satisfaction with the Intranet. Where appropriate additional data analysis and
interpretation is provided, the data show further evidence for the good validity,
reliability and sensitivity of this tool. In addition, we provide a short preview
of a follow-up publication and show that the ISQ can differentiate effectively
between bad and good Intranets.