Perspective Probe
Venue
CHI EA '09 CHI '09 Extended Abstracts on Human Factors in Computing Systems, ACM, New York, USA (2009), pp. 2945-2954
Publication Year
2009
Authors
BibTeX
Abstract
This case study describes a variation of cultural, technology, and other probes,
called a “perspective probe.” The perspective probe consisted of multiple
activities that participants completed on their own and then discussed with the
researcher. The participant’s responses to the individual activities added up to
their whole perspective. The probe’s activities helped guide the conversation
around a sensitive topic instead of asking directly about it. This paper
illustrates how the perspective probe methodology was used to gather information
for Google Finance. The focus is on the method rather than the particular findings
from the study. The perspective probe methodology was useful in getting rich data
from participants and building a holistic understanding of the participant’s
perspective on a difficult topic, in this case money and investing.
