Publication Data
WEB 2.0: BLIND TO A BRAVE NEW WORLD
Abstract: With the advent of Web 2.0 technologies, websites have
evolved from static pages to dynamic, interactive Web-based applications with the
ability to replicate common desktop functionality. However, for blind and visually
impaired individuals who rely upon screen readers, Web 2.0 applications force them to
adapt to an inaccessible use model. Many technologies, including WAI-ARIA, AJAX, and
improved screen reader support, are rapidly evolving to improve this situation.
However, simply combining them does not solve the problems of screen reader users. The
main contributions of this paper are two models of interaction for screen reader users,
for both traditional websites and Web 2.0 applications. Further contributions are a
discussion of accessibility difficulties screen reader users encounter when interacting
with Web 2.0 applications, a user workflow design model for improving Web 2.0
accessibility, and a set of design requirements for developers to ease the user's
burden and increase accessibility. These models, accessibility difficulties, and design
implications are based directly on responses and lessons learned from usability
research focusing on Web 2.0 usage and screen reader users. Without the conscious
effort of Web engineers and designers, most blind and visually impaired users will shy
away from using new Web 2.0 technology in favor of desktop based applications.
