Jens Riegelsberger
Jens Riegelsberger is a UX Director at Google and manages UX teams for Search, Maps, and User Accounts, as well as Google's UXR infrastructure team. He received his Ph.D. in Human Computer Interaction from University College London and was deputy editor of IJHCS. Before joining Google, Jens worked at UX consultancy LBi and taught as a guest professor at the University of the Arts in Berlin; prior work experiences include Microsoft Research, Amazon, and Apple.
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Google
Project Pokerface: Building a User-Centered Culture at Scale
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Asif Baki
Pat Bowen
Brianna Brekke
Elizabeth Ferrall-Nunge
Gueorgi Kossinets
Nina Weber
Marissa Mayer
Extended Abstracts of CHI 2013, ACM, New York, NY
From Basecamp to Summit: Scaling Field Research Across 9 Locations
Audrey Yang
Konstantin Samoylov
Elizabeth Nunge
Molly Stevens
Patrick Larvie
CHI 2011 Extended Abstracts, ACM, New York, NY
Ignore These At Your Peril: Ten principles for trust design
M. Angela Sasse
Trust 2010. 3rd International Conference on Trust and Trustworthy Computing
The mobile revolution: using technology to transform fieldwork
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Patrick Larvie
Olga Khroustaleva
Yelena Nakhimovsky
Proceedings of EPIC (Ethnographic Practice in Industry Conference) (2009), pp. 295-297
Mobile User Experience Research: Challenges, Methods & Tools
Yelena Nakhimovsky
Dean Eckles
CHI 2009 Extended Abstracts, ACM, New York, pp. 4795-4798
Overcoming challenges in mobile UX research methods and tools
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Yelena Nakhimovsky
Dean Eckles
CHI 2009 Extended Abstracts, ACM, New York, pp. 2747-2750
Google Internationalization Quality Control Framework
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Andrew Swerdlow
Manish Bhargava
Laura Cuozzo
33rd Internationalization & Unicode Conference (2009)
Recovering trust and avoiding escalation: an overlooked design goal of social systems
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Asimina Vasalou
Proc. of Conference on Human Factors in Computing Systems - CHI 2008, ACM Press, New York, NY, US, pp. 3333-3338
